Privacy Policy


Privacy Policy

Metro Sound and Music Co. is committed to  protecting the privacy of our customers and users of our website located  at (the "Site"). This privacy policy ("Privacy  Policy") gives you details of our privacy practices, including: (a) what  types of information we collect about you; (b) how the information will  be used; (c) to whom we disclose the information; and (d) how we  safeguard the information. We may modify this Privacy Policy from time  to time and will provide notice of any major changes by posting notice  on the Site.


By providing personal information and/or non-personal information to  us through the Site, our store or through our customer service  department in connection with our Site, you are agreeing to let Metro  Sound and Music Co. collect and use your information as described in the  Privacy Policy.

Information Collected

Registration and Payment Information:

We may  ask you to provide us with personal information on a voluntary basis in  certain areas of the Site, and you will be required to provide personal  information when you make purchases on the Site. The kinds of personal  information that we may request may include your name, address, email  address, telephone number, fax number, credit card information  ("Personal Information") and information about your interests in and use  of various products, programs, and services. All such information will  be treated in accordance with the terms of this Privacy Policy.

IP Addresses and "Cookie" Information:

As  is the case with many sites, the Site logs your IP address and uses  standard technology called "cookies," which are small data files that  are downloaded onto your computer when you visit the Site. Cookies  automatically identify your browser to the server  whenever you interact with the Site. We use cookies and the information  they provide to improve our services and the quality of your experience  with the Site. If you prefer not to allow us to collect "cookie"  information, you can disable the cookies by turning them off in your  browser, although some areas of the Site may not function properly if  you do. We do not link IP addresses to your name, email address or other  Personal Information. This means that your session will be tracked, but  you will not be personally identified. However, certain kinds of  cookies allow us to store certain information of yours so you can save  time in filling out forms on the Site. We only send this type of cookie  to your browser when you have provided your consent for us to save your  profile information.

Web Beacons and Clear GIFs:

The  Site may also use pieces of code called "web beacons" or "clear gifs"  to obtain certain types of information when your Web browser accesses  the Site or when you are provided the opportunity to complete surveys,  participate in a sweepstakes or other incentives, or open or respond to  any newsletter or other email you may have received from the Site. These  web beacons or clear GIFs may also be used to deliver cookies that  conform to our cookie policy.

Use of Information From Third Parties:

Metro  Sound and Music Co. may use consumer information obtained from third  party providers for a variety of purposes, including improving the  accuracy of our customer database, to increase our understanding of our  customer database, to increase our understanding of our customers, to  identify potential new customers and to better tailor our advertising to  our customers.

Other Ways We Use Information That Is Collected from the Site?

As well as using information about you for  the specific purposes set out above, we may also use information about  visitors to the Site to monitor consumer interest in our range of  products and services, to troubleshoot problems that may arise on our  Site, to protect against fraud or other criminal activity on our Site  and other websites, to customize your user experience on the Site, to  notify you of product or service offerings that we think may be of  interest to you, to inform you about special promotions, and to assist  us in tailoring our product lines, our services, and the content of the  Site to our online visitors' needs by collecting information about their  preferences through tracking patterns of page-viewing on the Site. To  assist in this, at certain times, we create a profile relating to you in  order to show you the content that we think you might be interested in  and to display the content according to your preferences.

Attention Buyer

From time to time, Metro Sound and Music  Co. may be required to share personal information in response to a valid  court order, subpoena, government investigation, or as otherwise  required by law. We also reserve the right to report to law enforcement  agencies any activities that we, in good faith, believe to be unlawful.  In addition, we may share certain personal information when we believe  that doing so is reasonably necessary to protect the rights, property  and safety of our company and/or others. Metro Sound and Music Co. may  also share personally identifiable information with controlling  entities, entities it controls, and those under common control. Finally,  Metro Sound and Music Co. may transfer personal information to  participating companies in the event of a corporate sale, merger,  acquisition, dissolution or similar event.

Your Rights

You can correct factual errors in your  Personal Information by sending us a request that credibly shows any  error. If you wish to access, update or correct your Personal  Information that we collect online, please contact us by mail at the  address shown in the How to Contact section below. To protect your  privacy and security, we will take reasonable steps to verify your  identity before granting access or making corrections.

Opt Out:

From  time to time, Metro Sound and Music Co. may notify you by email of  special promotions, changes to our Site, new product lines or products  or service offerings that we think may be of special interest to you. If  you decide you no longer want to receive emails notifying you of this  information, feel free to contact us and we promptly remove you from our  mailing list.

Mailing List:

To prevent  unauthorized access, maintain data accuracy and ensure the correct use  of information, we have put in place appropriate physical, electronic,  and managerial procedures to safeguard and secure the information we  collect online. We use these procedures to better safeguard your  information.

Our security and privacy policies are  periodically reviewed and enhanced as required and only authorized  individuals are permitted access to the information that you provide to  us. We take physical, technical and administrative measures to safeguard  against unauthorized disclosures of Personal Information, however; we  cannot guarantee that these measures will prevent breaches of the  integrity and security of our network and systems, or that Personal  Information will never be accessed or acquired by unauthorized persons,  notwithstanding the safeguards we have in place.


You hereby acknowledge that Metro Sound and  Music Co. is not responsible for any intercepted information sent via  the Internet, and you hereby release us from any and all claims arising  out of or related to the use of intercepted information in any  unauthorized manner.

Terms And Modifications to Privacy Policy

By using the Site, you agree to the terms  of our Privacy Policy. If you do not agree with these terms, you should  not use the Site. Metro Sound and Music Co. may modify this Privacy  Policy at any time. If a material change is made to this Privacy Policy  and/or the way we use our users' personal identifiable information, then  we will post notice of that change on the first page of this Privacy  Policy. You are responsible for reviewing this Privacy Policy  periodically to ensure that you are aware of any changes to it. Your  continued use of the Site constitutes your consent to any changes to  this Privacy Policy.

Collection Of Children's Personal Information

Metro Sound and Music Co. is committed to  protecting the privacy of children. The Site is not directed at children  under the age of 13, and Metro Sound and Music Co. does not collect or  maintain personal information online from children we actually know are  under the age of 13. Should we discover that we have collected personal  information online from a child who is under 13, we will promptly delete  that personal information. If you have concerns over the collection of  children's personal information online, please contact us at the address  below.

How to Contact

If you have any questions or concerns about this Privacy Policy  and/or if you want to exercise any of the rights that you are given  under this Privacy Policy, please contact us by mail at:

Metro Sound and Music Co.
c/o Administration
117 W. Broad ST.
Richmond, VA 23220
(804) 643-7125

If you communicate with us, we may retain this correspondence to  improve our products, services, and the Site, and for other disclosed  purposes. We may use information you provide to us in order to send you  updates, such as notifications of changes to the terms of our services  or important information about our services and products.